Transform Your Body, Transform Your Life

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request fitness consultation, or contact us. This may include your name, email address, phone number, fitness goals, and health information relevant to your training.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our fitness services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent
• With service providers who perform services on our behalf
• For legal reasons or to protect rights and safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 847-3952.

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using Excellence Fitness Co services, you accept and agree to be bound by the terms and provision of this agreement.

Services

Excellence Fitness Co provides fitness coaching, personal training, nutrition guidance, and related wellness services. All services are provided subject to availability and our professional standards.

Client Responsibilities

Clients are responsible for:

• Providing accurate health and fitness information
• Following safety guidelines and trainer instructions
• Consulting with healthcare providers before beginning any fitness program
• Paying all fees as agreed upon
• Respecting other clients and staff

Health and Safety

Participation in fitness activities involves inherent risks. Clients participate at their own risk and should consult with healthcare professionals before beginning any exercise program.

Cancellation Policy

Cancellations must be made at least 24 hours in advance. Late cancellations may result in session charges. Refund policies vary by program and will be clearly communicated at time of purchase.

Limitation of Liability

Excellence Fitness Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 847-3952.

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DMCA Policy

Last updated: December 2024

Copyright Policy

Excellence Fitness Co respects the intellectual property rights of others and expects users of our services to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated copyright agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is unauthorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was a mistake
• Your contact information and consent to jurisdiction

Designated Copyright Agent

Send DMCA notices to:
Excellence Fitness Co
Attn: DMCA Agent
2847 Broadway Avenue
New York, NY 10025, USA
Email: [email protected]
Phone: +1 (212) 847-3952

Repeat Infringers

We reserve the right to terminate accounts of users who are repeat infringers of copyright.

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GDPR Compliance

Last updated: December 2024

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

Right to Information

You have the right to be informed about the collection and use of your personal data. This notice serves as that information.

Right of Access

You have the right to access your personal data and supplementary information. You can request a copy of your data at any time.

Right to Rectification

You have the right to have inaccurate personal data rectified or completed if it is incomplete.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when it is no longer necessary for the original purpose.

Right to Restrict Processing

You have the right to restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another data controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances.

Legal Basis for Processing

We process your data based on:

• Consent: When you explicitly consent to processing
• Contract: When processing is necessary for service delivery
• Legal obligation: When required by law
• Legitimate interests: For business operations

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (212) 847-3952

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements.

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